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SageCRM - Customer Relationship Management
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SageCRM -- Full Brochure
What's New with SageCRM 6.2 
The Benefits of SageCRM Internet Architecture
Sage Accpac ERP and SageCRM Integration White Paper
SageCRM is an integrated Customer Relationship Management system, part of the Sage Accpac Extended Enterprise Suite. Completely web-enabled, it provides users anytime access via web browser or wireless device to information related to customers, vendors, contacts, calendars, sales, marketing, support, and accounting information via a single user portal. SageCRM is an easy-to-use, fast-to-deploy on-site CRM solution with out-of-the-box and configurable business processes.
SageCRM Architecture and Integration with Sage Accpac ERP (graphic)
If you're considering a CRM solution for your business this "How To Choose A CRM System" guide is for you.
View a video of SageCRM in action. (May take 10+ seconds to load.)
Visit our Video Library for SageCRM demos and user tutorials
Our SageCRM video library contains more than 100 videos: everything from Address Management
to Using Cases to Manage Your Customer Support Issues. Visit now to acquaint yourself with the product or, if you’re a current SageCRM user, use our video library to expand your knowledge, and increase your independence.
Specialty Components and Utilities
Sales
Improve sales performance with sales automation tools that help sales professionals find and retrieve vital information quickly and easily. SageCRM provides a snapshot of the sales cycle from first contact to final sale, allowing sales teams to effectively analyze and manage the sales pipeline from within the CRM solution.
Marketing
Manage and track every element of your campaigns with SageCRM. View activities, objectives, leads generated, and lead follow-up, and drill down to specific activities within a campaign. This user-friendly CRM solution provides you an in-depth view of your campaigns and enables you to eliminate the guesswork and put your company’s marketing resources to their best use.
Customer Care
Resolve customer issues efficiently by providing customer service professionals with user-friendly tools to access relevant customer data including purchases, call and escalation histories, interactions, e-mail, and documents sent and received.
Mobile Solutions
The benefits of real-time access to your CRM solution are numerous and can have a positive impact on your business performance and profits. Placing customer information at the fingertips of mobile professionals ensures they always have the most up-to-date information.
Application Integration
Integration between SageCRM and back-office accounting and financial applications provides organizations with a holistic CRM solution that offers a complete view of all customer interactions that is essential for making more insightful business decisions.
Productivity Tools
To optimize the rich sales automation functionality and marketing and service features, SageCRM has sophisticated configuration capabilities, automated process workflow, as well as computer telephony integration (CTI), Web Self Service, and more.
Outlook Integration
Microsoft Outlook runs within the framework of your SageCRM solution and has complete, two-way synchronization with Outlook contacts, calendar (appointments), and tasks, in addition to full-featured e-mail integration.
CRM ensures customers will have a personalized, consistent, and satisfying experience in every contact they have regardless of where they touch the company or what means of communication they use.
SageCRM Customization and Niche Products 
Been looking at CRM solutions but can’t quite find what you’re looking for?
Need an integrated component?
Looking for a niche product to function within your SageCRM?
Need a utility to perform specific tasks?
BKD is a SageCRM Development Partner specializing in developing integrated solutions and utilities for SageCRM. Can't find what you're looking for? Contact BKD to discuss your custom project.
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