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Sage Accpac and SageCRM Video Library
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These tutorial videos are great for training new employees and advanced training for experienced users. Click and enjoy!
Just learning SageCRM or want to become a real pro? Be sure to check the third section below for our SageCRM user tutorial videos.
Hover over the video titles below for a description and duration of each video.
Videos may take 10 seconds (or more) to load, depending on your Internet speed. (The videos load with maximum volume, so don't forget to adjust the volume.)
What a great way to spend a lunchtime: increasing your knowledge AND making points with the boss!
SageCRM Product Demo Videos
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Introduction and Overview
(30 min 09 seconds)
| Overview | ( 2 min 05 sec) |
| Navigation | ( 5 min 30 sec) |
| Features | (22 min 08 sec) |
| Summary | ( 0 min 26 sec) |
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Customer Care
(20 min 08 seconds)
| Introduction | (2 min 19 sec) |
| Customer Information | (2 min 52 sec) |
| Creating Cases | (5 min 57 sec) |
| Customer Communications | (4 min 19 sec) |
| Knowledgebase Solutions | (1 min 37 sec) |
| Reporting | (2 min 13 sec) |
| Customer Communications | (0 min 51 sec) |
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Marketing Automation
(19 min 8 seconds)
| Introductions | (1 min 38 sec) |
| Campaign Management | (3 min 22 sec) |
| Wave Activity Types | (1 min 47 sec) |
| Target Lists | (3 min 13 sec) |
| Communications | (1 min 17 sec) |
| Key Attribute Profiling | (1 min 45 sec) |
| Outbound Call Handling | (4 min 10 sec) |
| Reporting | (0 min 57 sec) |
| Summary | (0 min 56 sec) |
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Sales Automation
(41 min 28 seconds)
| Introduction | ( 1 min 51 sec) |
| Contact Management | (11 min 47 sec) |
| My CRM | (13 min 03 sec) |
| SFA Workflow | ( 2 min 57 sec) |
| Document Handling | ( 5 min 10 sec) |
| Team CRM | ( 1 min 59 sec) |
| Reporting Options | ( 3 min 21 sec) |
| Sample Reports | ( 1 min 10 sec) |
| Summary | ( 0 min 19 sec) |
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System Administration
(34 min 20 seconds)
| Introduction | ( 0 min 44 sec) |
| Admin Work Area | ( 0 min 40 sec) |
| CRM Database | ( 6 min 00 sec) |
| Configuration | ( 2 min 02 sec) |
| Timings | ( 3 min 42 sec) |
| Multi-currency | ( 0 min 54 sec) |
| Data Upload | ( 2 min 45 sec) |
| Products | ( 2 min 02 sec) |
| Email Templates | ( 1 min 26 sec) |
| Document Templates | ( 2 min 56 sec) |
| Key Attributes | ( 4 min 20 sec) |
| Translations | ( 2 min 14 sec) |
| Customization | ( 3 min 20 sec) |
| Summary Reports | ( 0 min 39 sec) |
| Summary | ( 0 min 27 sec) |
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